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CRO
HIRING + HANDOFF

The first commercial hire

Clarify the role, responsibilities, and operating foundation your first sales or BD hire will need.

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A working template for a B2B founder preparing to transfer sales or business-development responsibilities.

Use current customer and opportunity evidence. Complete the review with the person who will manage the hire. The 90-day sections organize onboarding; they do not promise a sale, a completed hire, or a fully independent team by a fixed date.

Company: ____________________
Prepared by: ____________________
Review date: ____________________
Current commercial team: ____________________
Role being considered: ____________________

1. What work needs an owner?

List the work that consumes founder time or repeatedly waits for attention. Describe tasks a person can take responsibility for.

TaskCurrent ownerFrequency or volumeWhat happens when it waits?
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

The most important responsibility to transfer:


Evidence that this responsibility needs a dedicated person:


2. What is established about the customer and sale?

Identify what a new hire can learn from actual opportunities.

The buyer and use case with the strongest evidence:


Recent customers, pilots, wins, or losses to study:


Why customers bought, in their own terms:


The part of the sale that still needs testing:


For each answer, record where the evidence lives: CRM record, call note, customer message, proposal, or another approved source.

3. What should this role own?

Choose the primary responsibility before adding secondary tasks. Examples include prospecting, progressing qualified deals, developing partners, or maintaining revenue operations.

Primary responsibility: ____________________
Supporting responsibilities: ____________________
Responsibilities excluded from this role: ____________________
Manager and weekly review owner: ____________________

ResponsibilityDecision the hire can makeWhen to involve the founder
____________________________________________________________
____________________________________________________________
____________________________________________________________

4. What must remain with the founder or another owner?

Decide who owns product commitments, pricing exceptions, final agreements, delivery promises, hiring decisions, and important customer learning.

Founder responsibilities during onboarding:


Product or delivery owner: ____________________
Commercial approval owner: ____________________
Expected founder availability each week: ____________________

5. What evidence should a candidate demonstrate?

Define the work evidence before reviewing candidates. Weight the criteria according to the role.

CriterionEvidence to requestImportanceInterview owner
Relevant customer understanding____________________________________________________________
Judgment about an account or deal____________________________________________________________
Clear written and spoken communication____________________________________________________________
Follow-through and operating discipline____________________________________________________________
Role-specific experience____________________________________________________________

A concern that would change the hiring decision:


6. What practical exercise will help you evaluate the role?

Use a fictional or appropriately authorized example. Keep the exercise focused and proportionate. Tell candidates what you will assess.

Exercise: ____________________
Information provided: ____________________
Expected output: ____________________
Time allowed: ____________________
Evaluation criteria: ____________________

Possible exercises include preparing discovery questions, assessing an account, outlining a partner proposition, or organizing next steps for a sample opportunity. Choose the exercise that reflects the actual job.

7. What must be ready before the person starts?

Material or accessReady?OwnerCompletion date
Customer profile and disqualification criteria__________________
Product introduction and demo materials__________________
Approved claims, proof, and customer references__________________
Discovery questions and proposal examples__________________
CRM stages, fields, and ownership rules__________________
Active opportunity context and commitments__________________
Required tools and authorized access__________________

The gap most likely to slow onboarding:


8. How will responsibility expand during the first 90 days?

Choose milestones based on the role, starting point, and sales cycle. Review readiness before transferring more responsibility.

PeriodWork to learn or ownEvidence of readinessSupport required
Days 1 to 30____________________________________________________________
Days 31 to 60____________________________________________________________
Days 61 to 90____________________________________________________________

First task the hire can own independently: ____________________
First review date: ____________________
How customer feedback will be captured: ____________________

9. How will you judge progress?

Choose measures that fit the responsibility. Distinguish preparation and activity from customer progress and revenue.

MeasureStarting pointIntended changeSourceReview date
____________________________________________________________________________________________________
____________________________________________________________________________________________________
____________________________________________________________________________________________________

What would prompt additional coaching or a scope change?


10. What is the next hiring decision?

Decision: Hire now / prepare the role first / use scoped support / revisit later
Reason: ____________________
Approved budget and employment arrangements: ____________________
Decision owner: ____________________
Next action and date: ____________________

Discuss the operating plan

Rebar CRO helps founders define the role, prepare the commercial materials, support evaluation and onboarding, and transfer agreed responsibilities. Candidate sourcing is a separate scope decision.

Request a 20-minute CRO call. Bring this worksheet and the responsibility you most need to transfer.

THE NEXT COMMERCIAL MOVE

Bring the next decision into focus.

Tell us what you sell, who is buying, and where the work gets stuck. We will start with the most useful next step.